Advent AW10 Betriebsanweisung PDF herunterladen (Seite 59)

Troubleshooting

54 adventprintersupport.custhelp.com

Print quality

• For best results, use paper with the COLORLOK Technology logo on the package.

• Make sure the paper is loaded correctly. See Loading paper, page 14.

• Clean the printhead:

– Press Home.

– Press to select Maintenance, then press OK.

– Press to select Clean Printhead, then press OK.

• Calibrate the printer:

– Press Home.

– Press to select Maintenance, then press OK.

– Press to select Calibrate Printer, then press OK.

• For more help, go to adventprintersupport.custhelp.com.

Ink cartridge

• Check that ADVENT Ink Cartridge(s) are installed. Do not use non-Advent brand

or refilled ink cartridges.

• Remove, then install the cartridges again. Make sure the cartridges click into place.

For more information, go to adventprintersupport.custhelp.com. Type “paper jam” in

the search field.

Paper jam

• Open the access door.

• Gently pull paper out from the front, reaching through the opening above the paper

output tray.

• If you cannot access the paper from the front, gently pull the jammed paper up

from the paper input tray.

• Make sure the paper in the input tray is free of tears or creases.

• Make sure you do not overload the paper input tray.

Error

codes/message

s Go to adventprintersupport.custhelp.com, then type your error code or message in the

search field.

Problem Possible Solutions

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Advent AW10 Betriebsanweisung Seite 59